The ten-year guarantee, like the guarantee of perfect completion or the biennial guarantee, was created to protect the customers from any malfunction and to obtain repair as soon as possible. However, the ten-year warranty does not cover all types of workmanship and it is important to follow a certain procedure for your request to be valid.
What is the ten-year guarantee?
The ten-year guarantee is a insurance that must be underwritten any manufacturer to protect the customer in case of defects and poor workmanship. With a duration of 10 years, it takes effect the day of the reception of the works and engages the responsibility of the constructor in case of malfunction during all this time. The ten-year guarantee goes hand in hand with the property damage insurance that the builder must also subscribe to.
This insurance guarantees the customer a quick payment of the work without having to wait for the decision of justice when there is a legal recourse. To avoid any unpleasant surprises, ask your builder decennial guarantee certificate and damage insurance book before signing the contract. Thus you will be sure to be protected in case of malfunction.
What does the ten-year guarantee cover?
Even if the ten-year guarantee protects you from poor workmanship, it does not cover all the vices that you might notice like poorly placed doors or shutters that close badly. For this type of damage, it is the biennial guarantee or operating guarantee that comes into play. To benefit from the ten-year guarantee, the damage must be damage that compromises the strength of the building or make it unsuitable to its residential destination, that is to say that make it uninhabitable. The ten-year guarantee also concerns the structure of the house and the indissociable elements of the construction.
How it works?
If a defect appears after 10 years after the receipt of the work, you must immediately notify the manufacturer by registered letter with acknowledgment of receipt and also report the loss to your insurer within 5 days. If the builder is in good faith, he will agree to repair the damage within the time that you set him. This is thenan amicable remedy.
If he refuses or does not respond to your request, then you must give him notice to carry out the work. If he continues to turn a deaf ear, then you can take legal action in the district or high court. The judge will intervene and force the builder to repair the damage. Know that after 10 years, the warranty expires. The manufacturer is then exempt from all liability and the costs to repair the defects are then your responsibility.