I had a Stannah stair lift installed two years ago, the warranty is over for a week, unfortunately no guarantee. I have a problem with the footer error message n 3 is displayed. This problem I had already when it was under warranty and it was small dust that settled and that touched a sensor. Could you tell me (or if you know where the foot is going off the floor so I can do some cleaning to remove those particles.
Failure right after the end of the warranty is often supported, at least partially, by the manufacturer or installer. In your place I would start by negotiating with him before opening the case. Devices like yours involve security issues that require a qualified technician to troubleshoot.
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